Providing a safe and healthy environment for our guests and colleagues is always a top priority at The Driskill – even more so today. In an effort to ensure a healthy environment and in accordance with the state’s orders, we have implemented additional hygiene and safety measures throughout the property. Below is a list of modifications that have been made to our amenities and updates to the hotel’s safety procedures.
Updated Safety Procedures
MOBILE CHECK-IN AND KEYLESS ENTRY
Use your World of Hyatt app to check in, access your room via a mobile room key, and receive your final bill without contact - all from your mobile phone. You can also check in at the from desk upon arrival.
Face masks are optional for guests and employees throughout the hotel, regardless of vaccination status.
PUBLIC SPACE CLEANING ENHANCEMENTS
We have increased the frequency of cleaning and disinfecting of high-touch surfaces and areas including the lobby, front desk, credit card processing machines, guestrooms, restaurants, public restrooms, elevator buttons, the fitness center, all employee areas, meeting spaces, and more.
HAND SANITIZING STATIONS
Touchless hand sanitizing stations have been placed in prominent areas throughout the hotel’s public spaces and entrances.
QR codes have been placed in common areas of the hotel for guests to quickly and easily download our menus - another way to eliminate a touchpoint while remaining environmentally friendly.
Bathroom towels, trash, and amenities will be refreshed daily and upon request. Full service housekeeping will occur on the third day of your stay. All staff will be required to wear the proper PPE before entering both guest rooms and suites.
A trained, on-site Hygiene Manager has been appointed to ensure the daily implementation of our new operational guidance and protocols.
Amenity and Activity Modifications
Our mobile concierge allows you to ask questions and request items to your room by texting (512) 817-1181.
The fitness center will be open daily and the machines have been properly spaced to encourage social distancing practices. Steam rooms & showers will remain closed until further notice.
Minibar items have been removed from guestrooms.
Our spa services are temporarily suspended.