Providing a safe and healthy environment for our guests and colleagues is always a top priority at The Driskill – even more so today. In an effort to ensure a healthy environment and in accordance with the state’s orders, we have implemented additional hygiene and safety measures throughout the property. Below is a list of modifications that have been made to our amenities and updates to the hotel’s safety procedures.
Updated Safety Procedures
MOBILE CHECK-IN AND KEYLESS ENTRY
Use your World of Hyatt app to check in, access your room via a mobile room key, and receive your final bill without contact - all from your mobile phone. You can also check in at the from desk upon arrival.
Face masks are optional for fully vaccinated guests and employees and are required for unvaccinated guests and employees throughout the hotel.
PUBLIC SPACE CLEANING ENHANCEMENTS
We have increased the frequency of cleaning and disinfecting of high-touch surfaces and areas including the lobby, front desk, credit card processing machines, guestrooms, restaurants, public restrooms, elevator buttons, the fitness center, all employee areas, meeting spaces, and more. Our hotel air is filtered with MERV 8 Pleated Filters, anti-viral and anti-bacterial chemical neutralizers for your safety.
The updated arrival process now includes a plexiglass barrier at the front desk for a contact-free check-in experience. Floor decals and signage have been added to remind guests of social distancing requirements. Luggage carts are sanitized after each use for your convenience.
HAND SANITIZING STATIONS
Touchless hand sanitizing stations have been placed in prominent areas throughout the hotel’s public spaces and entrances.
QR codes have been placed in common areas of the hotel for guests to quickly and easily download our menus - another way to eliminate a touchpoint while remaining environmentally friendly.
In order to minimize contact, full housekeeping services will not be provided for guests staying less than 5 nights. However, bathroom towels, trash, and amenities will be refreshed daily and upon request. All staff will be required to wear the proper PPE before entering both guest rooms and suites.
The hotel has implemented social distancing guidance in public areas and has rearranged the furniture in the lobby, restaurants, and other relaxation areas throughout the property.
A trained, on-site Hygiene Manager has been appointed to ensure the daily implementation of our new operational guidance and protocols.
Amenity and Activity Modifications
Our mobile concierge allows you to ask questions and request items to your room by texting (512) 817-1181.
The fitness center will be open daily and the machines have been properly spaced to encourage social distancing practices. Steam rooms & showers will remain closed until further notice.
Minibar items have been removed from guestrooms.
Our spa services are temporarily suspended.
Select tables at our 1886 Café and Bakery have been rearranged to ensure proper social distancing.
Our fine dining Driskill Grill restaurant is currently closed.
High-touch areas will be sanitized at least every two hours.
Tables and chairs will be sanitized after each guest.
Servers, Chefs, Bartenders, and Setup teams will wear proper PPE.
QR codes available at each table for guests to quickly and easily download our menus.
*For updates and hours of operation for our specific outlets, please refer to our dining page or contact the hotel directly.